FAQ: Frequently Asked Questions
The Ravnur Live Streaming and Video Archive Management solution is the only solution in the market that gives you complete control over your content and data. You have complete visibility, auditability and control while enjoying the benefits of Ravnur’s advanced cloud-based solution. To enable this, we recommend that you create a Microsoft Azure subscription with a storage account and database (it takes just minutes and we can help) for your content and data, and we connect the solution to your Azure subscription. Your government meetings are public records and need to be managed as the valuable assets they are.
Yes, indeed! It’s important to make sure that this is the right solution for you, so we offer a 30-day free trial during which you can use the entire platform. Our customer support team will walk you through the features and assist with your testing.
Our on-boarding team is ready to help you get set up quickly. The most important prerequisite for getting started is the Microsoft Azure subscription. All your content and data are stored securely in your subscription under your complete control. Creating a subscription takes just minutes, and we can help you do this. With the Azure subscription in hand, we’ll set up the connections and then your ready to stream to the world.
Your content and data are public records and need to be protected. Storing these records securely in an account that you control guarantees retention, security and auditability. There is no vendor or technology lock-in, you are not subject to changing terms and conditions and your content is not used for other purposes. Contrast this with YouTube, used by many as de facto video storage. YouTube’s terms and conditions expressly state that they may delete your content at any time and may use it for any purpose they deem acceptable. YouTube is a great channel for reaching viewers (and our simulcast feature helps you leverage that!), but it should never be used as a storage platform for public records.
No special hardware is needed to move to Ravnur’s cloud-based live streaming and video archive management solution. All you need is a camera connected to an encoder (software and hardware encoders are supported) and an internet connection. Say goodbye and good riddance to managing on-premise hardware and shift your focus to managing content.
The face detection feature is optional, and yes, you can delete and edit any detected face. In fact, the entire solution is engineered to give you the power of AI together with complete control over your data. All data is maintained in individual private repositories that you control. Additionally, the Face Editor allows you to select who you want to include and who is not included. You can tune it as you wish, and we have sample privacy policies you can follow. And finally, the solution in GDPR compliant. See the support portal for more information.
